Returns and Refunds

Sorry to hear you want to return your products. We know these things happen.

Here are the steps for return:

  1. Email us within 7 business days of receiving your package to get a return authorization to get return approval number (RAN). 
  1. The item must be sent back in new/unused condition in order to receive a refund. (Return shipping fees are paid by the buyer). Any product not received in original condition will be refused. 
  1. Ship product back to us within 5 business days of receiving RAN with RAN clearly marked on box and on inside paperwork. Any product not received back in a timely manner will be refused. (Within 20 Days) 
  1. Make sure to retain copies of Tracking numbers used to return as we cannot look these up.
  1. Once received returns will be processed within 3 business days of receipt and credit applied to method used.

Please ship to:

Custom Apparel R Us

28231 Ave Crocker Ste 90

Valencia, CA 91355

RAN 000000000